MARKETPLACE · HISTORICALBuilt & Operated

SettleMyCar

Automotive-services marketplace connecting car owners with vetted multi-brand workshops.

Co-founded and scaled an automotive repair and maintenance marketplace across Delhi-NCR, onboarding 50+ garage partners and fulfilling over 1,000+ consumer transactions.

My Role:Co-founder
Tenure:2018–2021
50+
Network Scale
vetted service centers & garages
1,000+
Transactions
fulfilled customer service orders
Delhi-NCR
Operating Radius
end-to-end doorstep logistics
02The Problem & Friction

The automotive repair ecosystem in urban centers was heavily fragmented: customers faced pricing asymmetry, opaque diagnostics, and uncertain turnaround times, while independent garages struggled with customer acquisition and capacity utilization.

04Operational Execution

Audited over 100+ local garages for tooling and technician capability, onboarded 50 qualified workshops, instituted milestone-based customer communication, and ran digital outbound funnels.

05Systems & Architecture

Designed a centralized service marketplace with standardized pricing tiers, digital estimation workflows, and vehicle pickup/drop logistics to bridge trust between car owners and workshop operators.

07Verified Commercial Outcomes

Achieved 1,000+ completed vehicle service transactions with strong customer satisfaction and established a repeatable unit-level operating playbook.

08Key Operator Lessons

0-to-1 marketplaces live or die by supply-side consistency. Standardizing operational quality at the ground level matters far more than software feature bloat.